khalsaschoolwear.co.uk ("the Website") is owned and operated by Khalsa Schoolwear, a partnership. This policy, together with our Terms and Conditions, explain how we may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.
Information we collect about you
We collect information about you when you:
- visit the Website, and other sites accessible from the Website
- register with and buy products or services on the Website
- take part in promotions, competitions, customer surveys and questionnaires
- contact us e.g. in writing
Using your information
Collecting your personal information helps Khalsa Schoolwear to better understand what you need from us. We use your information to:
- manage and improve the Website
- personalise our services to you
- administer and operate your account
- process your orders
- tell you about important changes to the Website and our services
- understand your shopping behavior to develop and improve our products and services
- manage promotions, competitions, customer surveys and questionnaires
- check and verify your identity
- prevent or detect card fraud and other crime
Marketing and research
If you agree, we may contact you:
- with offers and information about our products or services
- with offers and information about partners' products or services
- for customer research, e.g. to help improve our service
Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.
Your personal information is safe with us and will never be released to companies outside Khalsa Schoolwear for their marketing purposes.
We use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the UK International Chamber of Commerce and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you do not want to have them on your device.
What is a cookie?
Cookies are text files containing small amounts of information, which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
Cookies are useful because they allow a website to recognise a user's device.
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for e.g. e-payments cannot be provided.
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Behavioural advertising and online privacy
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.
Using browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
Disclosing your information
We will never disclose your information to anyone outside Khalsa Schoolwear except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business. Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.
The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
Accessing your information
To obtain a copy of the information we hold about you, write to: Khalsa Schoolwear, 388 Bethnal Green Road, London E2 0AH enclosing a cheque or postal order for £10 payable to “Khalsa Schoolwear”. Please confirm any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
Changes to our policy
This policy replaces all previous versions and is correct as of December 2013. We reserve the right to change the policy at any time.
If you have any queries, please contact us at firstname.lastname@example.org or by post to Khalsa Schoolwear, 388 Bethnal Green Road, London E2 0AH.