All items will be dispatched by Recorded Delivery by either Royal Mail or our courier service and can take 1-3 working days to reach you from the dispatched date depending on which class service you select.
We estimate that all orders will be ready for dispatch within 1-2 working days from the date of order. Please note during peak times demand can be very high and therefore delay in delivering items is sometimes out of our control, however we will notify you of any delays by email.
Deliveries shall be made to the delivery address supplied by you.
We charge a flat subsidised rate for all deliveries regardless of weight and based on the service class you select. Costs are below:
|1st||2nd||Delivery to School|
|Up to 2 ties only||£2.20||£2.00||£1.50|
|All other orders||£4.50||£3.95||£1.50|
|Orders over £150 in value||FREE||FREE||FREE|
Full refund within 7 working days:
We want you to be fully satisfied with your purchase and therefore our returns policy is simple. We will accept any returns where our products are damaged, defective or faulty as long as you notify us within 7 working days from receipt and as long as the item is kept in a new and unused condition and is in its original packaging. We will refund the full amount you paid for the item on its return after inspection.
However items made to order cannot be refunded if the item/size/colour is simply found to be unsuitable.
Exchange within 28 days:
In addition to this, you can return any item within 28 days of receipt to exchange it for a different size or colour (if we have the relevant size or colour available).
Returned items are your responsibility until they reach us at the address provided below. Please package items appropriately so as to avoid any damage and use a reputable postal service that will insure you for the value of the items.
Please return items to: Khalsa Schoolwear, 388-390 Bethnal Green Road, London E2 0AH.